FAQs

Yes, our Hand Sanitiser is made using 70% Propan-2-ol (Isopropyl Alcohol). It is registered and certified by the Department of Agriculture in Ireland. PCS No.: 100411

Of course, you can find them on our ingredients page, as well as listed under each product.

Yes, all our skincare products are certified by The Vegan Society.

Yes. All our skincare products are certified natural by Cosmos EcoCert.

Absolutely not. We are certified by Cruelty Free International.

They do. Take a look at the label and you’ll see what’s known as the “period after opening” symbol (hint: it looks like an open jar). Inside the jar is a number, this is how many months after opening that the product is guaranteed fresh.

Our products are fully natural so in theory they should be safe for all. Please read the ingredients to make yourself aware of any allergens that could affect you or your family specifically.

We are so proud to say that our bottles are made from old bottles! Our 300ml amber bottles are made entirely from Post-Consumer Recycled (PCR) Plastic. We avoid single use plastic where alternatives are available.

Yes. All of it. Including our shipping cartons. In fact, they’re not just recyclable, they’re also recycled and mostly FSC certified sustainable.

Yes. Currently, we only offer refills for our Reed Diffusers. But we are researching sustainable refill pouches that are in line with environmental policies. Refilling other containers brings up health and safety issues, so we are also looking into an alternative to this too.

Our standard delivery within Ireland is within 3-5 business days. In some cases, due to high volumes with courier companies, it might take a little longer. Once we ship your package, you will receive a Tracking Number so you can track your parcel. International delivery is 7-10 days.

We sure do. With free shipping over $60. Yep, free.

Drop us a line to customercare@thehandmadesoapcompany.ie and we’ll get back to you asap.

Sure thing. Just pop a note with your order and we’ll take it from there.

You can preview what your order will cost in terms of shipping by using our shipping estimate at the bottom of the cart page.

You can read more in our delivery and returns policy

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